Transaction hash (txid) is an identifier used to uniquely identify a particular transaction. All on-chain transactions (the transactions from or to external addresses) have the unique txid that can be seen in transaction’s details. The hash of your transaction usually looks like a random set of letters and numbers. All on-chain transactions (depositing and withdrawing of funds) have the unique txid that can be found in transaction’s details.
In Freewallet apps
Tap on a transaction > Search for Hash in the list > Check your transaction in the blockchain.
In other services
Get transaction details and search for something like Transaction ID, TXID, Transaction Hash etc.
The hash example:
If you have a link from a platform like etherscan.io:
Then you need symbols that follow after "tx/". In this particular example the hash is 0x2446f1fd773fbb9f080e674b60c6a033c7ed7427b8b9413cf28a2a4a6da9b56c
When you ask any questions regarding deposits or withdraws, it is always useful to provide transaction hash in communication with our support specialists.